Effective Date: March, 18 2025
NTO Macro Solutions (“we,” “our,” or “us”) is committed to protecting the privacy, security, and integrity of personal data entrusted to us. This Privacy Policy outlines how we collect, use, process, and safeguard personal information in connection with our websites, services, communications, and business operations.
This policy applies to all users who interact with NTO Macro Solutions through our website, digital platforms, and service engagements, in accordance with applicable data protection regulations including the General Data Protection Regulation (GDPR), UAE Data Protection Law, and other relevant international standards.
1. Information We Collect
We collect and process various types of personal data depending on your interaction with us:
1.1 Information You Provide Voluntarily
- Contact Information: Name, company, email, phone number, country, and job title (e.g., via contact forms or emails).
- Application Data: Resumes, CVs, cover letters, and supporting documents (for careers).
- Business Details: Project scope, business objectives, or contractual documentation (during pre-sales or service onboarding).
1.2 Information Collected Automatically
- Device & Usage Data: IP address, browser type, device information, time zone, access times, and referring URLs.
- Website Interaction Data: Pages visited, time spent, navigation paths, and engagement metrics via cookies or analytics tools.
1.3 Cookies & Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze performance, and personalize content. You may disable cookies in your browser settings, but this may limit some website functionality.
2. Purpose of Data Collection
We process personal data only when necessary for legitimate business purposes, including:
- Providing requested information or services
- Responding to inquiries and support requests
- Performing contractual obligations (e.g., client onboarding)
- Sending relevant updates or marketing communications (with consent)
- Managing job applications and hiring processes
- Enhancing website security and user experience
- Complying with legal and regulatory requirements
3. Legal Basis for Processing
We rely on the following legal grounds for processing personal data:
- Consent – where you have explicitly agreed to data processing (e.g., newsletter signup).
- Contractual Necessity – where processing is required to fulfill contractual obligations.
- Legitimate Interests – for internal operations, business development, or fraud prevention.
- Legal Obligation – to comply with applicable laws or regulatory requests.
4. Data Sharing & Disclosure
We do not sell personal data to third parties. We may share data only when necessary and only with:
- Authorized third-party vendors (e.g., IT service providers, analytics platforms, CRM tools), under strict confidentiality agreements
- Business partners involved in delivering joint services (with appropriate safeguards)
- Regulatory or legal authorities, where disclosure is required by law or to protect our rights
- Corporate transactions, in the event of a merger, acquisition, or restructuring, subject to confidentiality
5. Data Security
We implement rigorous administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, or misuse. Security measures include:
- SSL encryption
- Access controls and role-based permissions
- Secure servers and firewalls
- Regular security audits and vulnerability assessments
- Employee confidentiality agreements and awareness training
6. Data Retention
We retain personal data only as long as necessary for:
- The purpose it was collected for
- Legal and regulatory compliance
- Contractual obligations
- Resolving disputes and enforcing agreements
Once no longer required, data is securely deleted or anonymized in accordance with best practices.
7. Your Rights
Subject to local laws, you have the right to:
- Access – Request a copy of your personal data
- Rectify – Correct inaccurate or incomplete information
- Erase – Request deletion of your data where applicable
- Restrict Processing – Limit the use of your data under specific conditions
- Data Portability – Obtain and reuse your personal data across services
- Withdraw Consent – Revoke consent for optional data processing (e.g., marketing)
To exercise your rights, email us at [email protected]. We will respond within the time limits set by applicable laws.
8. International Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction, including the UAE and other regions where we or our partners operate. All transfers are protected by appropriate legal mechanisms such as Standard Contractual Clauses or equivalent safeguards to ensure your rights remain protected.
9. Third-Party Websites
Our website may link to external sites or services not operated by us. We are not responsible for their content, privacy practices, or data handling. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect or store personal data from children. If we learn that data from a minor has been collected inadvertently, we will delete it promptly.
11. Updates to This Policy
We reserve the right to update this Privacy Policy to reflect changes in law, best practices, or our services. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review the policy periodically.
12. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact:
NTO Macro Solutions
Dubai Silicon Oasis – Techno Hub 2, Office A223-H
Dubai, United Arab Emirates
Email: [email protected]